Normandy Homes

Normandy Homes backs every new home with the 2-10 Home Buyers Warranty (2-10 HBW) program, one of the most established third-party warranty administrators in the country — with over 40 years in the industry, 6 million+ homes covered, and 1 in 5 new homes nationally enrolled in its program. The warranty is structured across three tiers: Workmanship, Distribution Systems, and Structural coverage.

Several features in this warranty stand out compared to what most builders typically offer:

• Irrigation Systems Are Explicitly Covered: Most builder warranties specifically exclude irrigation systems. Normandy's 2-10 HBW warranty includes a dedicated section covering irrigation system leaks, breaks, clogs, sprinkler coverage, and proper operation — a meaningful protection for Texas homeowners where irrigation systems are common and costly to repair.
• Fencing Is Explicitly Covered: Wood and masonry fences are included under the workmanship warranty. Fencing is one of the most commonly excluded items in new home warranties, making this a genuine standout for buyers who value exterior coverage.
• Skylights Are Covered: Skylights are explicitly included under the roof section of the workmanship warranty. Many builders either exclude skylights entirely or treat them as manufacturer-warranted items only.
• Pest Entry Points Are Addressed: The warranty holds the builder responsible for ensuring that eave returns, truss blocks, attic vents, and roof vent openings do not allow rodents, birds, or similar pests into the home or attic space. This level of specificity around pest prevention is not common in standard builder warranties.
• Wastewater Treatment Systems Are Covered: The distribution systems warranty includes individual wastewater treatment systems (such as septic systems), covering proper handling of normal household effluent per Texas Commission on Environmental Quality requirements. This is frequently an exclusion or a gray area in other builder warranties.
• Documented Foundation Baseline: The warranty establishes a formal protocol for recording original construction elevations — at least one elevation per 100 square feet and one per 10 linear feet along the perimeter. This creates an objective starting point for any future foundation dispute, which protects both the homeowner and ensures claims can be evaluated fairly.
• Digital Homeowner Portal: Homeowners can register their home, view their warranty booklet, download their Certificate of Warranty Coverage, and access maintenance tips through 2-10.com/homeowner. A separate resource at 2-10.com/maintain-my-home provides additional maintenance checklists, troubleshooting advice, and appliance discount access.
• Optional Extended Protection for Systems and Appliances: Through 2-10 HBW, homeowners have access to an optional Home Service Plan that covers unexpected system and appliance breakdowns — such as the air conditioner or water heater — that fall outside the builder warranty's scope. This add-on is available directly through the same warranty administrator, providing continuity of coverage beyond the warranty period.